{"id":678,"date":"2026-10-11T23:30:25","date_gmt":"2026-10-11T21:30:25","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=678"},"modified":"2026-10-22T20:16:02","modified_gmt":"2026-10-23T00:16:02","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/zyminex.net\/iptv\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"678\" class=\"elementor elementor-678\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08f3726 e-con-boxed e-flex e-con e-parent\" data-id=\"08f3726\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b0607db e-con-full e-flex e-con e-child\" data-id=\"b0607db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41396ab elementor-widget elementor-widget-text-editor\" data-id=\"41396ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/zyminex.net\/\">Home<\/a> \/ Refund Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7db723 elementor-widget elementor-widget-heading\" data-id=\"b7db723\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e80b701 elementor-widget elementor-widget-text-editor\" data-id=\"e80b701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our commitments if something goes wrong with your subscription.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21c2b30 e-con-boxed e-flex e-con e-parent\" data-id=\"21c2b30\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f3a43de e-con-full e-flex e-con e-child\" data-id=\"f3a43de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bafdb1 elementor-widget elementor-widget-text-editor\" data-id=\"4bafdb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Last updated: October 11, 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9b961 elementor-widget elementor-widget-heading\" data-id=\"1e9b961\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Try before you buy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4ac793 elementor-widget elementor-widget-text-editor\" data-id=\"a4ac793\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To avoid any bad surprise, we recommend requesting a <a href=\"https:\/\/zyminex.net\/contact\/\">free trial<\/a> before you buy: you can check your device\u2019s compatibility and the quality of your connection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba7f05 elementor-widget elementor-widget-heading\" data-id=\"5ba7f05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital service activated immediately<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea06ef3 elementor-widget elementor-widget-text-editor\" data-id=\"ea06ef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our subscriptions are digital services activated as soon as payment is confirmed, at your request. Once access has been activated, the order can no longer be cancelled for a refund except in the cases listed below (see our <a href=\"https:\/\/zyminex.net\/terms-of-service\/\">Terms of Service<\/a>).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe5ba13 elementor-widget elementor-widget-heading\" data-id=\"fe5ba13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When a refund is possible<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61dfc89 elementor-widget elementor-widget-text-editor\" data-id=\"61dfc89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Your access was not activated within <strong style=\"color:#FCA5A5;background:#3A1418;padding:1px 6px;border-radius:6px\">[To complete: e.g. 24 hours]<\/strong> of payment confirmation.<\/li><li>The service doesn\u2019t work and our support can\u2019t fix the problem within <strong style=\"color:#FCA5A5;background:#3A1418;padding:1px 6px;border-radius:6px\">[To complete: e.g. 72 hours]<\/strong> of your report.<\/li><li>You were charged more than once for the same order.<\/li><\/ul><p>In these cases, we offer a <strong style=\"color:#FCA5A5;background:#3A1418;padding:1px 6px;border-radius:6px\">[To complete: full or prorated]<\/strong> refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45e5c2e elementor-widget elementor-widget-heading\" data-id=\"45e5c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Non-refundable cases<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a9e402 elementor-widget elementor-widget-text-editor\" data-id=\"2a9e402\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>A subscription that is activated and working, even if it isn\u2019t used.<\/li><li>Issues caused by your device, your internet connection or an incorrect setup not reported to support.<\/li><li>Breach of the Terms of Service (sharing login details, exceeding the number of screens\u2026).<\/li><li>Reseller credits that have already been used.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c98b2e8 elementor-widget elementor-widget-heading\" data-id=\"c98b2e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to request a refund<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93b334d elementor-widget elementor-widget-text-editor\" data-id=\"93b334d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contact us on Telegram (<a href=\"https:\/\/t.me\/zyminex\" target=\"_blank\" rel=\"noopener nofollow\">@zyminex<\/a>) or by email (<strong style=\"color:#FCA5A5;background:#3A1418;padding:1px 6px;border-radius:6px\">[To complete: contact email]<\/strong>) with your order number and the issue you\u2019re having. We answer 7 days a week, 11 AM to 11 PM.<\/p><p>Refunds are issued <strong style=\"color:#FCA5A5;background:#3A1418;padding:1px 6px;border-radius:6px\">[To complete: timeframe, e.g. within 14 days]<\/strong> to the payment method used for the order when technically possible (for cryptocurrency payments, to an address you provide).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \/ Refund Policy Refund Policy Our commitments if something goes wrong with your subscription. Last updated: October 11, 2026 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-678","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zyminex.net\/iptv\/wp-json\/wp\/v2\/pages\/678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zyminex.net\/iptv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zyminex.net\/iptv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zyminex.net\/iptv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zyminex.net\/iptv\/wp-json\/wp\/v2\/comments?post=678"}],"version-history":[{"count":28,"href":"https:\/\/zyminex.net\/iptv\/wp-json\/wp\/v2\/pages\/678\/revisions"}],"predecessor-version":[{"id":1640,"href":"https:\/\/zyminex.net\/iptv\/wp-json\/wp\/v2\/pages\/678\/revisions\/1640"}],"wp:attachment":[{"href":"https:\/\/zyminex.net\/iptv\/wp-json\/wp\/v2\/media?parent=678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}